How long does it usually take to get an appointment?

Within a few days for routine visits; same-day appointments available for urgent issues.

Do they have options beyond surgery?

Yes. Dr. Jerry offers alternatives like supplements and medications to try before X-rays or surgery, as noted in one review.

Are they good with anxious or difficult pets?

Yes. Reviewers with nervous, reactive, and large excited dogs consistently report the staff handled their pets with patience and skill.

Cherrelyn Animal Hospital

Updated 2026-07-08 · 1,063 reviewed · 177 listed · Scored from 512 Google reviews · How we rank ›

4.4(512) 76 composite score See reviews on Google ✓ Verified

Equine & Large Animal VetGeneral & Wellness Veterinary CareVeterinary SurgeryEmergency & Urgent CareExotic & Avian Vet Care

Services: Equine & Large Animal Vet, General & Wellness Veterinary Care, Veterinary Surgery
Reviews: 512

What recent reviews say

Most visits are smooth and attentive: staff calm nervous dogs, explain options clearly, and book appointments within days. The facility is clean, prices feel fair, and regulars praise the team's genuine concern for both pets and owners. However, two critical complaints surface: one customer was turned away without examination, and another lost their dog after major liver surgery with minimal post-op instructions and defensive communication when complications emerged.

Staff like Dr. Jerry and Dr. Waznik earn praise for patience with challenging pets and creative treatment planning. The clinic offers home visits, boarding, and urgent care on top of routine and surgical work. Yet the contrast between routine-visit warmth and the serious post-surgical gap raises questions about consistency in complex cases.

Recent shift: One critical surgical outcome complaint (4 months ago) stands out against consistent five-star reviews, suggesting either a serious incident or rare failure in complex post-operative protocols.

Praised for

caring and compassionate staff
friendly, patient approach
good with anxious/reactive pets
gets appointments quickly
fair pricing
thorough exams and communication

Watch-outs

inadequate post-surgical care and follow-up
poor discharge instructions
dismissive of serious complications
turned away without examination

compassionate-staffgentle-with-animalsfriendly-front-deskknowledgeable-vetsgood-with-anxious-petscaring-bedside-mannerfollow-up-caresurgical-skill

Best for: Routine pet wellness and anxious animals needing a calm, attentive team.

Think twice if: Those undergoing complex or emergency surgery should clarify post-operative monitoring and discharge protocols in advance.

Strengths

quick appointment availability
patient handling of anxious and reactive pets
transparent, informative consultations
multi-service clinic with home visits

Worth knowing

Dr. Jerry noted for alternative treatment planning (ACL tear management with supplements before surgery)
Dr. Waznik praised for patience with reactive dogs over 4-year relationships
Staff noted for cooling overheated pets and managing large anxious breeds
Same-day appointments available for urgent issues
Clean facility observed by reviewers

What reviews say by service

General & Wellness Veterinary Care: Routine exams praised for thoroughness and friendly atmosphere; one incident of refusal to examine without stated reason.
Veterinary Surgery: Surgical skill appreciated, but post-operative care and discharge instructions fell short in a critical liver lobectomy case.
Emergency & Urgent Care: Urgent same-day slots available; unclear coordination with emergency referrals after major surgery.
Exotic & Avian Vet Care: No specific review evidence.
Equine & Large Animal Vet: No specific review evidence.

How it compares

Rated 4.4 against a 4.58 average across the 103 equine & large animal vet businesses listed here.
Has more Google reviews than 72% of the businesses in this directory.

How we scored this

Our Rubric

Star rating 61

Review volume 100

Review recency 100

Review sentiment 52

Profile completeness 100

Verification 30

Rating breakdown

409

Common questions

How long does it usually take to get an appointment?: Within a few days for routine visits; same-day appointments available for urgent issues.
Do they have options beyond surgery?: Yes. Dr. Jerry offers alternatives like supplements and medications to try before X-rays or surgery, as noted in one review.
Are they good with anxious or difficult pets?: Yes. Reviewers with nervous, reactive, and large excited dogs consistently report the staff handled their pets with patience and skill.

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