- What happens if my pet has anxiety or fear at the vet?
- Goodheart uses Fear Free techniques and maintains a calm space with separate areas for cats and dogs. Reviewers describe anxious pets relaxing during visits.
- Will the vet perform surgery on my older pet?
- Yes. Multiple reviewers describe successful surgeries on senior animals (17-year-old dogs, 13-year-old dogs) where other vets declined. Dr. Moreman evaluates each case individually and creates a treatment plan.
- How is communication handled after my pet's appointment?
- Staff send regular updates (especially post-surgery), answer questions promptly, and some clients receive handwritten thank-you cards. Questions are documented on a whiteboard in the exam room so nothing is forgotten.