Can I bring my anxious rescue dog here?

Yes. Dr. Hess works across multiple visits to desensitize nervous pets, showing them procedures beforehand. Reviewers with severely anxious rescues report less stress at appointments.

Is emergency care available?

Yes, the clinic accepts walk-in emergencies. Hannah Morgan assessed a dog bite victim same-day, and staff handled it professionally with detailed notes.

Will I be upsold services I don't need?

Reviewers consistently report no pressure sales. Dr. Knerr provided a dental surgery quote cheaper than competitors and charged exactly that amount.

GoodVets Golden

Updated 2026-07-08 · 1,063 reviewed · 177 listed · Scored from 127 Google reviews · How we rank ›

4.6(127) 86 composite score See reviews on Google ✓ Verified

General & Wellness Veterinary CareEmergency & Urgent CareExotic & Avian Vet CareEquine & Large Animal Vet

Services: General & Wellness Veterinary Care, Emergency & Urgent Care, Exotic & Avian Vet Care
Reviews: 127

What recent reviews say

Within weeks of opening or relocating, GoodVets Golden has earned a strong reputation for calm, personalized care. Reviewers single out Dr. Hess, Dr. Knerr, and Hannah Morgan for patience with nervous animals, and praise the entire staff for follow-ups, honest pricing, and treating pets as family rather than upsell opportunities.

Staff invest time before procedures, showing pets what will happen. Dr. Knerr delivered a dental surgery quote cheaper than competitors, with no hidden charges. One reviewer whose cat had tumor complications found the team uncovered missed diagnoses and stabilized her health; another brought a bite victim on a walk-in and left confident enough to switch their regular vet.

Praised for

compassionate staff with anxious pets
transparent pricing with fair quotes
thorough diagnostics and care
follow-up care after visits
treats animals gently and with respect

compassionate-staffgentle-with-animalsknowledgeable-vetsgood-with-anxious-petstransparent-pricingclean-facilitycaring-bedside-mannerfollow-up-caresurgical-skillfriendly-front-desk

Best for: owners of anxious or rescue animals seeking calm, transparent care

Strengths

transparent pricing, no hidden upsells
staff spend time with nervous pets before procedures
same-day emergency walk-ins welcomed
follow-up calls and cards after difficult cases

Worth knowing

Dr. Hess known for working with severely anxious rescue dogs across multiple visits
Dr. Knerr delivered dental surgery quote lower than competitors with accurate final bill
Hannah Morgan praised for emergency assessments and calming nervous owners
Staff sent condolences card and memorial seeds after patient death
Clinic reunited stray kitten with owner despite missing chip registration

What reviews say by service

General & Wellness Veterinary Care: Staff make anxious dogs comfortable; gentle handling praised
Emergency & Urgent Care: Walk-in bite victim assessed confidently by Hannah Morgan; owner considered switching from regular vet
Veterinary Surgery: Dr. Knerr's dental surgery quote undercut competitors; patient recovered well with no upsells
Exotic & Avian Vet Care: Stray kitten scanned for chip and returned to owner despite missing registration

How it compares

Rated 4.6 against a 4.57 average across the 99 emergency & urgent care businesses listed here.
Has more Google reviews than 38% of the businesses in this directory.

How we scored this

Our Rubric

Star rating 73

Review volume 91

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

112

Common questions

Can I bring my anxious rescue dog here?: Yes. Dr. Hess works across multiple visits to desensitize nervous pets, showing them procedures beforehand. Reviewers with severely anxious rescues report less stress at appointments.
Is emergency care available?: Yes, the clinic accepts walk-in emergencies. Hannah Morgan assessed a dog bite victim same-day, and staff handled it professionally with detailed notes.
Will I be upsold services I don't need?: Reviewers consistently report no pressure sales. Dr. Knerr provided a dental surgery quote cheaper than competitors and charged exactly that amount.

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