Overland earns trust through vets who listen and staff who genuinely care, handling nervous pets with patience and treating owners' concerns seriously. Clients praise the depth of explanation, willingness to research options, and responsive follow-up, though one long-time customer left after a medication policy shift lacked clarity and created an unpredictable planning framework.
Multiple vets (Brown, Kaplan, Pansiera, Diaz) deliver consistent quality across general exams, dentistry, and surgery. The front desk brings swift access to urgent needs, and wellness packages are noted as reasonably priced for the care level delivered.
Dogs regain mobility and pain relief through intensive rehabilitation at this specialist practice. Staff including Dr. Amber, Dr. Bradleigh, Janet, and others guide owners through recovery from spinal injury, neurologic damage, and joint problems, with owners reporting marked improvements within weeks to months.
Most visits feel unhurried and personal; staff clearly attach themselves to your pets and follow up. Dr. Vonch, Dr. Summers, and the teams prioritize explaining options and admit uncertainty, especially on difficult days. One patient found a thyroid diagnosis missed and noted the medical director's response dismissive, though this stands apart from the broader pattern of attentive care reviewers describe. Their website claims Fear Free training and lists 12 services from wellness to behavior; they offer $50 off first appointments. Same-day urgent slots on weekends and holidays are consistent. Pricing transparency earned specific praise, though one reviewer flagged a $60 Proviable markup against Amazon's $30.
Reviewers highlight Dr. Mary Sare's compassion and skill across routine, surgical, and critical care. Clients have stayed with her for over a decade, trusting her clear communication and willingness to involve owners in treatment decisions.
Last updated 2026-07-08