Are they open 7 days a week?

Yes, their Google hours list operations 7 days.

Is it easy to reach them by phone?

No. Recent reviewers report hold times over 15 minutes and no voicemail option available.

Rising Sun Animal Care

Updated 2026-07-08 · 1,063 reviewed · 177 listed · Scored from 580 Google reviews · How we rank ›

4.8(580) 87 composite score See reviews on Google ✓ Verified

General & Wellness Veterinary CareLow-Cost / Affordable Vet CareVeterinary DentistryVeterinary SurgeryEmergency & Urgent CareExotic & Avian Vet CareEquine & Large Animal Vet

Services: General & Wellness Veterinary Care, Low-Cost / Affordable Vet Care, Veterinary Dentistry
Reviews: 580

What recent reviews say

Staff earn consistent praise for kindness, attentiveness, and genuine care, with many reviewers noting thorough exams at lower costs than corporate clinics. However, a few recent visits raised red flags: conflicting diagnoses between vets, poor phone access, and a sense that billing drives recommendations more than patient welfare.

Recent shift: Recent one and two-star reviews (within the last two weeks) cite communication breakdown, conflicting medical advice, and phone access problems, contrasting with the largely five-star history. This suggests a possible shift toward capacity or consistency issues.

Praised for

compassionate and patient staff
thorough exams and honest communication
affordable pricing relative to competitors
long-term relationship building
good with anxious and challenging pets

Watch-outs

inconsistent care and conflicting medical advice between vets
hard to reach by phone; long hold times, no voicemail
perceived focus on upselling rather than root-cause diagnosis

compassionate-staffgentle-with-animalscaring-bedside-mannerknowledgeable-vetstransparent-pricingpoor-communicationlong-wait-times

Best for: Pet owners wanting attentive, compassionate care at lower cost than corporate chains.

Think twice if: You need consistent care or quick phone access; recent reviewers report hold times over 15 minutes and conflicting advice between vets.

Strengths

staff named for their bedside manner and genuine care
pricing notably lower than competing clinics
patient with anxious and senior animals
follow-up outreach (check-in calls, birthday greetings)

Worth knowing

Dr. Asman praised for safety, trust-building, and extra information with adopted dogs
Dr. King noted for knowledge and bedside manner
Dr. Miller described as highly trustworthy
Dr. Melgoza criticized for incomplete diagnostics (giardia testing not offered)
Front desk staff specifically commended for going out of their way to solve problems
Follow-up care includes check-in calls and birthday greetings

What reviews say by service

General & Wellness Veterinary Care: Thorough exams and honest communication praised; one report of incomplete diagnostic workup.
Low-Cost / Affordable Vet Care: Consistently described as affordable relative to corporate clinics without compromising care.
Veterinary Surgery: Advanced surgical procedures listed; no specific review evidence of quality or issues.
Veterinary Dentistry: Dental services listed; no specific review mentions.
Exotic & Avian Vet Care: Exotic care listed; no specific review evidence.
Equine & Large Animal Vet: Large animal services listed; no specific review evidence.

How it compares

Rated 4.8 against a 4.57 average across the 99 emergency & urgent care businesses listed here.
Has more Google reviews than 78% of the businesses in this directory.

How we scored this

Our Rubric

Star rating 86

Review volume 100

Review recency 100

Review sentiment 67

Profile completeness 100

Verification 30

Rating breakdown

538

Common questions

Are they open 7 days a week?: Yes, their Google hours list operations 7 days.
Is it easy to reach them by phone?: No. Recent reviewers report hold times over 15 minutes and no voicemail option available.

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