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True Companions Animal Shelter & Clinic

Updated 2026-07-08 · 1,063 reviewed · 177 listed · Scored from 669 Google reviews · How we rank ›

4.2(669) 72 composite score See reviews on Google ✓ Verified Publishes prices
Low-Cost / Affordable Vet CareVeterinary DentistryGeneral & Wellness Veterinary CareVeterinary Surgery
True Companions Animal Shelter & Clinic
Services
Low-Cost / Affordable Vet Care, Veterinary Dentistry, General & Wellness Veterinary Care
Reviews
669

What recent reviews say

The shelter and clinic attracts strong loyalty from many adopters and has earned recognition for its low-cost spay/neuter services and commitment to special-needs animals. However, recent veterinary staff changes have prompted serious complaints about diagnostic errors, dismissive bedside manner, and failures to catch critical health issues. Some reviews raise concerns about the shelter's adoption vetting process and record management, suggesting potential gaps between the nonprofit's mission and day-to-day operations.

Praised for
  • compassionate adoption staff
  • clean facilities and medical care
  • affordable pricing
  • successful post-operative care
  • knowledgeable trainers
Watch-outs
  • inconsistent vet quality and rudeness
  • poor record-keeping and errors
  • miscommunication on medical results
  • concerns about adoption practices and behavioral issues
compassionate-staffclean-facilitytransparent-pricingpoor-communicationknowledgeable-vetsbilling-issuessurgical-skillthorough-exams
Best for: adopters seeking affordable care for special-needs animals or rescue dogs with medical histories
Think twice if: current vet staff changes have drawn complaints about diagnostic errors and rudeness; verify individual vet fit before committing

Strengths

  • no-kill shelter model
  • integrated low-cost vet clinic
  • special-needs animal care
  • affordable spay/neuter pricing

Worth knowing

  • Dr. O'Brien's departure noted by long-term clients
  • Staff member Liz mentioned for responsive post-operative follow-up
  • Staff member Savannah praised for adoption guidance
  • Knee surgery and allergy management cited as successful treatments
  • Records errors reported (age discrepancies, misread urinalysis results)

What reviews say by service

Low-Cost / Affordable Vet Care
Pricing is genuinely affordable, but recent vet changes have undermined client confidence in diagnostics.
Veterinary Surgery
Spay/neuter and orthopedic surgery praised when post-operative care is hands-on, but diagnostic oversight noted in some cases.
General & Wellness Veterinary Care
Mixed: staff care is evident, but recent vets have missed critical findings and shown poor communication.
Veterinary Dentistry
Dental work mentioned as needed service but limited evidence of direct praise or complaint.

How it compares

  • Rated 4.2 against a 4.57 average across the 62 low-cost / affordable vet care businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 48
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
485
4
44
3
20
2
26
1
94

Common questions

What does a spay or neuter cost?
Dog spay is $222–$318, dog neuter $196–$258, cat spay $166, cat neuter $125. Prices on the website list.
Do you handle special-needs animals?
Yes. The shelter prioritizes medical care for special-needs cats and dogs that might otherwise be euthanized, and reviewers cite successful knee surgery and allergy treatment.
Are exam and bloodwork fees separate?
Yes. Exams are $50, and bloodwork (for animals over 3 years old) is $120–$242. A presurgical exam is also $50.
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Many clients experience compassionate, skilled care at True Companions, especially from Dr. O'Brien, and praise the clinic's affordable pricing. However, serious gaps between clinical and front-office service leave some customers frustrated by repeated prescription mix-ups, contradictory phone advice, and inconsistent handling of anxious animals. The clinic lists spay/neuter and vaccinations as core services, with pricing that matches their low-cost positioning (exams $50, dog neuter $196–$258, cat spay $166). Recent reviews suggest management changes have improved some interactions, though certain staff members continue to be impatient with nervous or reactive pets.

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Last updated 2026-07-08