Most visits deliver patient, unhurried care with vets who explain options fully and follow up by phone or text. Named doctors like Dr. Roberts, Dr. Lewis, and Dr. Jen earned praise for research, surgical skill, and genuine connection with animals and owners. A few people encountered rude or dismissive staff and felt techs mishandled anxious dogs, which matters most to families with rescue animals.
End-of-life euthanasia emerges as a real strength: reviewers called the compassion "dignified" and "unbearably gentle." Dental and surgery services get mentioned positively but briefly. No pricing complaints appear. The inconsistency is the risk: you might see one of the excellent vets or an older woman described as snippy.
Dr. Baye and her team have earned decades-long loyalty by staying calm under pressure, diagnosing problems others miss, and refusing unnecessary procedures. Reviewers credit the practice with life-saving interventions, weekend availability when other vets said no, and staff who remember your pet's name after 20 years.
Most clients describe compassionate veterinarians who spend time listening and handle anxious animals with skill, often returning for years. Staff members like Dr. Brown, Dr. Stevenson, Dr. Thomas, Sarah, and Fabi are named repeatedly for their patience and gentleness. Surgeons have earned trust by saving limbs and solving complex cases others declined. Pricing is the main friction point: some report costs 30-40% above comparable clinics. One recent complaint centered on refusing a medication refill without a lab panel, then offering three pills for $45, which left the owner feeling unheard. Those tensions aside, the practice draws long-time loyalists who value the personalized approach and willingness to work at each animal's pace.
All nine reviews award five stars. Reviewers consistently praise Dr. Howard Mark and staff for patience with nervous pets, honest guidance, and warmth that creates a small-town clinic feel. Low wait times and a calm environment stand out.
Last updated 2026-07-08