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VCA Central Park Animal Hospital

Updated 2026-07-08 · 1,063 reviewed · 177 listed · Scored from 375 Google reviews · How we rank ›

4.4(375) 75 composite score See reviews on Google ✓ Verified
General & Wellness Veterinary CareLow-Cost / Affordable Vet CareVeterinary DentistryVeterinary SurgeryEmergency & Urgent CareExotic & Avian Vet CareEquine & Large Animal Vet
VCA Central Park Animal Hospital
Services
General & Wellness Veterinary Care, Low-Cost / Affordable Vet Care, Veterinary Dentistry
Reviews
375

What recent reviews say

Many reviewers praise the staff's gentleness, quick scheduling, and compassion during difficult moments. However, significant complaints centre on high costs, poor communication about medical decisions, and the sense that expensive testing is pushed before simpler treatments are offered. Some feel VCA prioritises profit over pet welfare.

Praised for
  • fast appointment access
  • compassionate end-of-life care
  • gentle handling with animals
  • knowledgeable staff
  • community-minded
Watch-outs
  • expensive compared to competitors
  • poor communication and record-keeping
  • inconsistent care quality
  • defensive or rude staff
  • misleading treatment recommendations
compassionate-staffgentle-with-animalsknowledgeable-vetsexpensivepoor-communicationhard-to-get-appointmentcaring-bedside-mannerbilling-issues
Best for: pets needing fast access to specialists and those with anxiety about vet visits.
Think twice if: costs are a major concern; compare quotes before committing to expensive diagnostics or dentistry.

Strengths

  • fast same-day or next-day scheduling
  • specialised surgical and diagnostic equipment
  • gentle and patient with anxious pets
  • compassionate support during euthanasia

Worth knowing

  • Dr. Rice and Dr. Moon praised for compassion
  • Vet tech Stevie and Zelle specifically mentioned
  • Offers cat-only waiting area
  • Records issues cited by multiple reviewers
  • Long waits reported for routine procedures without communication
  • Injectable antibiotics issue: recommended expensive testing before offering cheaper treatment
  • Dental cleaning quoted at $1500-$2000 versus $900 at competitor

What reviews say by service

General & Wellness Veterinary Care
quick access and friendly care praised; record-keeping and communication failures reported
Veterinary Surgery
orthopedic and soft tissue surgery offered; long waits without updates noted for procedures
Veterinary Dentistry
services offered but quoted prices significantly higher than competitors
Emergency & Urgent Care
same-day scheduling praised but limited emergency-specific feedback in reviews

How it compares

  • Rated 4.4 against a 4.57 average across the 99 emergency & urgent care businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 61
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
287
4
36
3
6
2
9
1
37

Common questions

How quickly can I get an appointment?
Reviewers report same-hour or next-day availability, which is faster than many competitors in the area.
Can I use my own prescription pharmacy?
No. The business does not communicate prescriptions to external pharmacies and requires you to pick up paper prescriptions in person, which reviewers say has been difficult to arrange.
What is the cost of a dental cleaning?
One reviewer was quoted $1500-$2000 for a cleaning and extraction, while a competitor (Banfield) charged under $900 for the same services plus additional work.
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Last updated 2026-07-08