Yes, the business publishes opening hours for 7 days, indicating around-the-clock availability for emergencies.

Can they treat exotic pets like bearded dragons?

Yes; one visitor drove 90 minutes from Colorado Springs for emergency bearded dragon care and was satisfied with the professional, compassionate response.

What should I know before my first emergency visit?

Ask for an itemized estimate upfront and request written confirmation of charges. At least one visitor was overcharged, received only a partial refund, and did not get promised test results or follow-up.

Veterinary Emergency Group

Updated 2026-07-08 · 1,063 reviewed · 177 listed · Scored from 941 Google reviews · How we rank ›

4.8(941) 86 composite score See reviews on Google ✓ Verified

Emergency & Urgent CareGeneral & Wellness Veterinary CareLow-Cost / Affordable Vet CareVeterinary SurgeryExotic & Avian Vet CareEquine & Large Animal Vet

Services: Emergency & Urgent Care, General & Wellness Veterinary Care, Low-Cost / Affordable Vet Care
Reviews: 941

What recent reviews say

Most visitors praise staff who stay calm and caring during life-threatening situations, often explaining options clearly and adjusting costs when families struggle to pay. Several brought exotic pets (bearded dragon) or dogs with urgent trauma (breathing trouble, foreign objects) and left grateful for the fast, professional response.

A handful report frustrating billing mishaps: overcharges, delayed refunds, missing test results, and communication that fell short of follow-up promises. One visitor found the Edgewater location cramped and unclean compared to VEG's Colfax branch, and another felt pressured into expensive testing for a puppy who turned out fine.

Praised for

compassionate staff in crisis
quick response to emergencies
treats anxious pets well
thorough communication and options
willingness to work with finances

Watch-outs

billing errors and incomplete refunds
poor communication on aftercare
higher costs than other VEG locations
facility cleanliness concerns at this location
critical care info gaps (fasting requirements)

compassionate-staffemergency-availabilitycaring-bedside-mannerlong-wait-timesexpensivebilling-issuespoor-communicationknowledgeable-vetsgentle-with-animalsgood-with-anxious-pets

Best for: Pet owners facing sudden emergency or life-threatening conditions who value immediate response and compassionate support.

Think twice if: Ask about exact fees upfront and confirm in writing; billing errors and refund delays have occurred, and prices run higher than other emergency options.

Strengths

24/7 emergency availability
staff trained for crisis calm and compassion
exotic pet experience (bearded dragons noted)
flexible on cost in hardship cases

Worth knowing

Dr. Lehman and tech Tucker named as skilled
Dr. Beck performed successful foreign body surgical removal
Tech Rayne noted as the prepared cat handler at Edgewater location
Staff have assisted with dog bite wounds, foreign object ingestion, breathing distress, bearded dragon emergency care
One reviewer reported facility smell and cramped space at Edgewater vs. Colfax location
Staff reported to cap bills and help with cremation logistics in end-of-life situations

What reviews say by service

Emergency & Urgent Care: Staff respond within seconds to arrivals; repeatedly praised for crisis calm and life-saving intervention.
Veterinary Surgery: Dr. Beck's foreign body removal noted as successful; surgical skill evidenced in positive outcomes.
Exotic & Avian Vet Care: One bearded dragon emergency case drove 90 minutes and left satisfied with compassionate, professional care.
General & Wellness Veterinary Care: Routine visits and follow-up care available but billing clarity and communication gaps reported by some.
Low-Cost / Affordable Vet Care: Staff reported capping bills and working with families on cost in hardship, but higher baseline pricing than competitors.

How it compares

Rated 4.8 against a 4.57 average across the 99 emergency & urgent care businesses listed here.
Has more Google reviews than 89% of the businesses in this directory.

How we scored this

Our Rubric

Star rating 86

Review volume 100

Review recency 100

Review sentiment 61

Profile completeness 100

Verification 30

Rating breakdown

885

Common questions

Are they open 24/7?: Yes, the business publishes opening hours for 7 days, indicating around-the-clock availability for emergencies.
Can they treat exotic pets like bearded dragons?: Yes; one visitor drove 90 minutes from Colorado Springs for emergency bearded dragon care and was satisfied with the professional, compassionate response.
What should I know before my first emergency visit?: Ask for an itemized estimate upfront and request written confirmation of charges. At least one visitor was overcharged, received only a partial refund, and did not get promised test results or follow-up.

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