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VIDA Veterinary Care - Denver

Updated 2026-07-08 · 1,063 reviewed · 177 listed · Scored from 923 Google reviews · How we rank ›

4.3(923) 74 composite score See reviews on Google ✓ Verified
Exotic & Avian Vet CareGeneral & Wellness Veterinary CareLow-Cost / Affordable Vet CareMobile & House-Call VetVeterinary DentistryVeterinary SurgeryEmergency & Urgent CareEquine & Large Animal Vet
VIDA Veterinary Care - Denver
Services
Exotic & Avian Vet Care, General & Wellness Veterinary Care, Low-Cost / Affordable Vet Care
Reviews
923

What recent reviews say

Most people report a caring team that moves quickly through appointments and does genuine surgery and complex care. Five-star reviews praise weekend availability and follow-up calls, but recent one-star complaints about surprise $30-50 urgent fees, charges for fluids without consent, and one account of poor euthanasia technique raise real concerns about billing practices and consistency.

Recent shift: Two consecutive one-star reviews a day ago (euthanasia technique complaint and undisclosed billing practices) represent a notable recent complaint pattern not present in earlier months, when reviews were predominantly five-star.

Praised for
  • caring, gentle staff
  • convenient weekend hours
  • quick diagnostics and follow-up care
  • experienced veterinarians
  • in-house pharmacy
Watch-outs
  • surprise billing and hidden upcharges
  • aggressive euthanasia procedures
  • some misdiagnoses and unnecessary tests
  • inconsistent vet assignments
compassionate-staffgentle-with-animalsknowledgeable-vetsemergency-availabilitycaring-bedside-mannerclean-facilityfollow-up-caresurgical-skillbilling-issuestransparent-pricingfriendly-front-desk
Best for: Pet owners who value weekend and early evening availability and can clarify fees before booking.
Think twice if: Ask about pricing for urgent visits, IV fluids, anal gland work before your appointment; one recent euthanasia case raised safety concerns.

Strengths

  • open 7 days a week, early to late hours
  • AAHA accreditation
  • in-house pharmacy with online ordering
  • experienced veterinarians including Dr. Gelatt and Dr. Zappos

Worth knowing

  • Dr. Gelatt praised for listening and practical solutions
  • Dr. Zappos credited with rapid kidney stone diagnosis
  • Susan at front desk mentioned by name for helpfulness
  • 7am-7pm hours, seven days a week
  • in-house pharmacy with online option
  • one severe complaint about IV needle placement during euthanasia without anesthesia
  • pattern of undisclosed urgent-care surcharge ($30-50 added if booked within 2 days)
  • fluids charged at $70 without client consent or discussion in at least two cases

What reviews say by service

Veterinary Surgery
praised for surgical skill and post-operative care; one 18-year client left over unnecessary procedure recommendations
Emergency & Urgent Care
quick triage, but hidden urgent-care surcharge ($30-50 if booked within 2 days) frustrates customers
General & Wellness Veterinary Care
experienced vets and follow-up calls, but recent reports of misdiagnosis and unnecessary testing
Veterinary Dentistry
mentioned in overview but no specific review detail
Exotic & Avian Vet Care
praised for care of rabbits and guinea pigs; staff described as kind and thorough
Mobile & House-Call Vet
offered but no review detail

How it compares

  • Rated 4.3 against a 4.57 average across the 95 exotic & avian vet care businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 54
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
720
4
48
3
18
2
20
1
117

Common questions

What are your hours?
Open 7 days a week, 7am to 7pm (based on published hours).
Do you have a pharmacy in the office?
Yes, in-house pharmacy with online ordering available.
Will I pay extra if I book an appointment less than 2 days away?
Yes, customers report a $30-50 'urgent care' surcharge is added at checkout without advance notice, not disclosed during booking.

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Last updated 2026-07-08