Is emergency surgery available 24/7?

Not guaranteed. Families report being told emergency surgery was unavailable and transferred to other facilities. Confirm on-call surgeon availability when calling during your emergency.

How much does an emergency visit cost?

Diagnostics range $900-$1200+; treatment plans can reach $15,000-$20,000. Costs vary by case severity. Medication prices are notably higher than retail options like Chewy.

What specialists are available?

Cardiology, internal medicine, oncology with radiation, and surgery are available on-site. CT imaging and in-house lab work are also offered.

VRCC Veterinary Specialty and Emergency Hospital

Updated 2026-07-08 · 1,063 reviewed · 177 listed · Scored from 1,517 Google reviews · How we rank ›

4.2(1517) 72 composite score See reviews on Google ✓ Verified

Emergency & Urgent CareLow-Cost / Affordable Vet CareMobile & House-Call VetGeneral & Wellness Veterinary CareVeterinary SurgeryExotic & Avian Vet CareEquine & Large Animal Vet

VRCC Veterinary Specialty and Emergency Hospital

Services: Emergency & Urgent Care, Low-Cost / Affordable Vet Care, Mobile & House-Call Vet
Reviews: 1517

What recent reviews say

VRCC stabilizes critical emergencies and coordinates specialist care effectively; many owners credit named staff like Jay, Carly, and Keri with compassionate handling during trauma. Yet families report being steered toward costly or unnecessary interventions (surgery for a four-month-old's healable fracture, euthanasia as an opening option), facing $1200-plus diagnostics followed by $5000+ treatment plans, and encountering rudeness when unable to afford recommended procedures. Communication breakdowns during urgent cases and post-visit silence have strained trust, particularly when emergency surgery advertised as available was not.

The facility operates 24/7 with cardiology, internal medicine, oncology, and CT imaging on-site, and staff coordination with primary vets is noted as a strength. Staff turnover and inconsistent bedside manner appear linked to outcomes: specialist clinicians like Dr. Creevey earn five-star reviews for gentleness and patience, while ER intake and front-desk interactions have generated complaints about hostility and perceived profit-first attitudes when finances are tight.

Praised for

Emergency stabilization and transfer coordination
Specialist expertise (cardiology, oncology, internal medicine)
Compassionate, knowledgeable staff (named individuals praised)
Quick diagnostic response
Coordination with primary vets

Watch-outs

Misleading claims about emergency surgical availability
Poor communication during critical moments
High costs and medication markups
Aggressive pressure toward expensive treatments
Staff rudeness and lack of follow-up communication

emergency-availabilityknowledgeable-vetscompassionate-staffexpensivepoor-communicationthorough-examssurgical-skillbilling-issues

Best for: Owners of critically ill or injured pets needing immediate stabilization and specialist consultation outside regular hours.

Think twice if: Costs are consistently high; families should clarify upfront whether emergency surgery is staffed on-site at the time of your visit, and ask about medication sourcing options to avoid large markups.

Strengths

24/7 emergency availability and rapid diagnostics
Specialist departments (cardiology, oncology, internal medicine) on-site
Skilled staff who stabilize critical patients and coordinate safe transfers
Coordination with primary veterinarians

Worth knowing

Named staff receiving praise: Jay, Carly, Brian (tech), Keri (tech), Ali and Lexi (techs), Dr. Creevey (cardiology)
Diagnostic cost example: $1200 for cat diagnosis; $900 for puppy fracture diagnostics and casting
Treatment plan examples: $15,000-$20,000 range for complex internal cases; $5000 treatment plan quoted after initial $1200 diagnosis
Medication markup noted: prescribed medicine $200 at hospital, found on Chewy for $47
Transfers coordinated to CVSG and other facilities when on-site surgical coverage unavailable
CT imaging and in-house lab available on-site

What reviews say by service

Emergency & Urgent Care: Strong stabilization and rapid response; coordination with transfer facilities praised, but misleading advertising of overnight surgical availability and communication failures during crises damage trust.
Veterinary Surgery: Staff pushed expensive surgery for healable fractures and euthanasia as opening options; emergency surgical coverage claimed but not reliably available on-site overnight.
General & Wellness Veterinary Care: Specialist departments (cardiology, oncology, internal medicine) well-regarded for expertise and compassion; coordination with primary vets noted as helpful.

How it compares

Rated 4.2 against a 4.57 average across the 99 emergency & urgent care businesses listed here.
Has more Google reviews than 97% of the businesses in this directory.

How we scored this

Our Rubric

Star rating 47

Review volume 100

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

1097

110

233

Common questions

Is emergency surgery available 24/7?: Not guaranteed. Families report being told emergency surgery was unavailable and transferred to other facilities. Confirm on-call surgeon availability when calling during your emergency.
How much does an emergency visit cost?: Diagnostics range $900-$1200+; treatment plans can reach $15,000-$20,000. Costs vary by case severity. Medication prices are notably higher than retail options like Chewy.
What specialists are available?: Cardiology, internal medicine, oncology with radiation, and surgery are available on-site. CT imaging and in-house lab work are also offered.

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