What happens if my pet gets sick on a surgery day?

Callers have reported being told the doctor may add the case to a board for potential same-day fit, but staff responses have been inconsistent. Call ahead to clarify options rather than assuming availability.

Do you offer emergency care?

The business website does not list 24/7 emergency care, though two reviews mention confusion about this claim. Call to confirm current urgent-care hours before visiting.

Can you handle complicated or chronic conditions?

Yes. Multiple reviewers report Dr. Converse spending extended time diagnosing senior dogs with allergies, GI issues, ear infections, and cancer, followed by thorough phone follow-ups explaining results and options.

Advanced Veterinary Care of Greenwood Village

Updated 2026-07-08 · 1,063 reviewed · 177 listed · Scored from 191 Google reviews · How we rank ›

4.9(191) 88 composite score See reviews on Google ✓ Verified

General & Wellness Veterinary CareVeterinary Surgery

Advanced Veterinary Care of Greenwood Village

Services: General & Wellness Veterinary Care, Veterinary Surgery
Reviews: 191

What recent reviews say

Most visits deliver skilled, unhurried care from vets who explain findings clearly and staff who treat pets like family. Dr. Converse and Dr. Jaynes are consistently praised for diagnostic acumen and calm handling of anxious animals. However, two recent reviews cite phone responsiveness gaps and conflicting information from receptionists about availability, particularly during surgery days.

The practice handles routine wellness, complex surgeries, and urgent diagnostics in-house with ultrasound and X-ray. Pricing is described as fair relative to the expertise offered. Pet parents report confidence in care decisions and genuine relationship-building across repeat visits.

Praised for

compassionate, patient care with anxious pets
diagnostic expertise and thorough explanations
knowledgeable, caring staff who know pets by name
fair pricing for advanced care
attentive follow-up and communication

Watch-outs

phone accessibility and callback delays
inconsistent staff communication and sensitivity
unclear emergency care availability claims

compassionate-staffgentle-with-animalsknowledgeable-vetscaring-bedside-mannerfollow-up-caresurgical-skilltransparent-pricingpoor-communication

Best for: Pet owners seeking diagnosis-focused care and willing to build long-term relationships with one practice.

Think twice if: Phone communication can be inconsistent; clarify availability for sick visits before relying on the practice as emergency backup.

Strengths

Diagnostic skill and transparency in explaining results
Calm, patient approach with anxious or reactive animals
Staff continuity and familiarity with pets over years
Affordable pricing for advanced in-house diagnostics and surgery

Worth knowing

Dr. Converse and Dr. Jaynes named and repeatedly praised for patience and diagnostic skill
Abdominal ultrasound available same-day for urgent evals
Discovered unexpected foreign body obstruction during routine spay
Staff routinely remember pet names and medical details across visits
Dr. Jaynes provided extensive post-op phone support and reassurance

What reviews say by service

General & Wellness Veterinary Care: Routine exams praised for attentiveness to owner concerns; no unnecessary testing reported
Veterinary Surgery: ACL repairs, spays, and emergency obstruction surgery noted; post-op communication and pain management described as thorough

How it compares

Rated 4.9 against a 4.57 average across the 138 general & wellness veterinary care businesses listed here.
Has more Google reviews than 45% of the businesses in this directory.

How we scored this

Our Rubric

Star rating 91

Review volume 99

Review recency 100

Review sentiment 67

Profile completeness 100

Verification 30

Rating breakdown

184

Common questions

What happens if my pet gets sick on a surgery day?: Callers have reported being told the doctor may add the case to a board for potential same-day fit, but staff responses have been inconsistent. Call ahead to clarify options rather than assuming availability.
Do you offer emergency care?: The business website does not list 24/7 emergency care, though two reviews mention confusion about this claim. Call to confirm current urgent-care hours before visiting.
Can you handle complicated or chronic conditions?: Yes. Multiple reviewers report Dr. Converse spending extended time diagnosing senior dogs with allergies, GI issues, ear infections, and cancer, followed by thorough phone follow-ups explaining results and options.

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