Can I get an emergency appointment on a weekend?

Yes. One reviewer brought their dog in late Saturday for a splint change after hours and staff stayed to help.

Do you explain costs before treatment?

Yes. Multiple reviewers mention staff gives price breakdowns before services start.

Is your clinic designed for anxious animals?

Yes. The clinic is Fear Free certified, has warm lighting and low-stress colors instead of harsh fluorescents, and staff have been praised for patience with nervous pets.

GoodVets LoHi

Updated 2026-07-08 · 1,063 reviewed · 177 listed · Scored from 107 Google reviews · How we rank ›

4.7(107) 83 composite score See reviews on Google ✓ Verified

General & Wellness Veterinary CareLow-Cost / Affordable Vet CareVeterinary DentistryVeterinary SurgeryEmergency & Urgent CareExotic & Avian Vet CareEquine & Large Animal Vet

Services: General & Wellness Veterinary Care, Low-Cost / Affordable Vet Care, Veterinary Dentistry
Reviews: 107

What recent reviews say

Most clients praise GoodVets LoHi for genuine kindness and attentive care. Staff members like Dr. Adaska, Dr. Kelly, and vet techs Lexi and Isa earn repeated mentions for patience with anxious animals and clear communication about costs. The team stayed hours helping one client find affordable emergency surgery for a cat with an obstruction, offering refreshments and follow-up calls. A safe, lower-stress environment with warm lighting and Fear Free certification appeals to nervous pets.

However, a severe anesthesia incident during a kitten spay raised serious questions. A second veterinarian later said the drug combination was excessive and dangerous, yet the clinic texted rather than called, offered to repeat the procedure with the same protocol, and did not follow up proactively. This incident stands apart from the overwhelming positive pattern and reflects a critical gap in surgical safety and transparency.

Praised for

compassionate care during emergencies
knowledgeable and patient staff
transparent pricing and budget flexibility
gentle handling of anxious pets
thorough follow-up and aftercare

Watch-outs

anesthesia protocol complications during surgery
high costs may push some clients to other clinics
poor communication and handling after medical incident

compassionate-staffgentle-with-animalsknowledgeable-vetsgood-with-anxious-petstransparent-pricingcaring-bedside-mannerclean-facilityfollow-up-caresurgical-skill

Best for: Pet owners seeking compassionate emergency care and anxious animals who need a calm, supportive environment.

Think twice if: One reviewer reported severe anesthesia complications during spay surgery; consult about surgical protocols and anesthesia monitoring before elective procedures.

Strengths

Staff by name (Dr. Adaska, Dr. Kelly, Lexi, Isa, Cheyenne) known for patience and genuine compassion
Fear Free certified environment with warm lighting and calm aesthetics
Clear pricing breakdowns before services
Same-day or weekend emergency appointments
Proactive follow-up after major procedures

Worth knowing

Named veterinarians: Dr. Adaska, Dr. Kelly, Dr. Allison
Named vet techs: Lexi, Isa, Cheyenne, Lisa
Fear Free certified environment
Warm lighting and low-stress visual design in exam rooms
Same-day and weekend emergency appointments available
Follow-up calls and text coordination after major procedures
Refreshments offered to distressed clients
Dried beef liver treats in exam room

What reviews say by service

General & Wellness Veterinary Care: Routine wellness exams praised for thoroughness and attentiveness to anxious animals.
Emergency & Urgent Care: Highly praised for same-day access and compassionate crisis support; one reviewer credits staff for emotional support and referral help during cat obstruction emergency.
Veterinary Surgery: One severe anesthesia complication during spay raised concerns about drug protocols and post-incident communication; otherwise minimal review evidence.
Veterinary Dentistry: Limited review evidence; no specific mentions of dental services.
Exotic & Avian Vet Care: One client praised clinic for international travel paperwork and USDA vet certification.
Low-Cost / Affordable Vet Care: Reviewers cite transparent pricing and willingness to work within budgets, though one client felt overcharged relative to subsequent low-cost referral.

How it compares

Rated 4.7 against a 4.57 average across the 99 emergency & urgent care businesses listed here.
Has more Google reviews than 36% of the businesses in this directory.

How we scored this

Our Rubric

Star rating 79

Review volume 88

Review recency 100

Review sentiment 67

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Can I get an emergency appointment on a weekend?: Yes. One reviewer brought their dog in late Saturday for a splint change after hours and staff stayed to help.
Do you explain costs before treatment?: Yes. Multiple reviewers mention staff gives price breakdowns before services start.
Is your clinic designed for anxious animals?: Yes. The clinic is Fear Free certified, has warm lighting and low-stress colors instead of harsh fluorescents, and staff have been praised for patience with nervous pets.

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