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Urban Vet Care

Updated 2026-07-08 · 1,063 reviewed · 177 listed · Scored from 856 Google reviews · How we rank ›

4.7(856) 84 composite score See reviews on Google ✓ Verified
General & Wellness Veterinary CareLow-Cost / Affordable Vet CareMobile & House-Call VetVeterinary DentistryVeterinary SurgeryEmergency & Urgent CareExotic & Avian Vet CareEquine & Large Animal Vet
Urban Vet Care
Services
General & Wellness Veterinary Care, Low-Cost / Affordable Vet Care, Mobile & House-Call Vet
Reviews
856

What recent reviews say

Most clients trust Urban Vet Care deeply and describe staff who treat anxious pets with genuine patience, sitting on the floor when needed and explaining care steps carefully. Strong experience with complex cases (herniated discs, difficult sedation, end-of-life support) and willingness to coordinate with specialists sets them apart.

Pricing transparency and follow-up speed remain weak points. Several clients report phone estimates that rise substantially at checkout, and at least one owner waited a week for the vet to return calls about treatment side effects. A few visits feel rushed even when the lobby is quiet, and front desk information sometimes does not match what the doctor quotes.

Praised for
  • compassionate and patient staff
  • skilled vets especially Dr. Barone
  • thorough exams and clear explanations
  • good with anxious pets
Watch-outs
  • inconsistent phone quotes vs actual charges
  • poor follow-up communication from vets
  • occasional staff confusion or rushed appointments
  • insensitive email marketing
compassionate-staffgentle-with-animalsknowledgeable-vetsgood-with-anxious-petscaring-bedside-mannertransparent-pricingpoor-communicationrushed-appointments
Best for: owners of anxious pets and dogs needing specialized care like acupuncture or complex surgery coordination
Think twice if: phone quotes often differ significantly from final charges; follow-up calls from vets can take a week or more

Strengths

  • Dr. Barone's thorough clinical judgment and follow-up care
  • staff patience with anxious pets
  • in-house lab and ultrasound minimize referrals
  • acupuncture and laser therapy for pain management

Worth knowing

  • Dr. Barone manages complex orthopedic cases and specializes in anxious pet care
  • Dr. Mott skilled at sedation for difficult patients
  • In-house lab and ultrasound available
  • Acupuncture offered as pain management option
  • Exam rooms instead of waiting room to reduce pet stress

What reviews say by service

General & Wellness Veterinary Care
thorough annual exams and wellness care with strong patient education
Veterinary Surgery
coordinated specialist referrals and post-operative follow-up care, especially for complex cases
Veterinary Dentistry
dentistry listed and offered; no specific review detail
Low-Cost / Affordable Vet Care
one client noted prices reasonable for level of care, but pricing opacity reported by others
Emergency & Urgent Care
listed as urgent care; used for emergency situations with mixed feedback on speed

How it compares

  • Rated 4.7 against a 4.57 average across the 99 emergency & urgent care businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 80
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
758
4
26
3
18
2
15
1
39

Common questions

Do I have to wait in the reception area?
No. Urban Vet Care brings you and your pet directly to the exam room, which helps reduce pet stress during visits.
Does Urban Vet Care offer acupuncture?
Yes. Their website lists acupuncture as one of their services for pain management.
What should I expect if I ask for a phone quote?
Be prepared for the final bill to differ. Multiple reviewers report phone estimates rising by $30-50 at checkout when the vet finds additional issues or uses a different fee sheet than front desk staff quoted.

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Most clients praise GoodVets LoHi for genuine kindness and attentive care. Staff members like Dr. Adaska, Dr. Kelly, and vet techs Lexi and Isa earn repeated mentions for patience with anxious animals and clear communication about costs. The team stayed hours helping one client find affordable emergency surgery for a cat with an obstruction, offering refreshments and follow-up calls. A safe, lower-stress environment with warm lighting and Fear Free certification appeals to nervous pets. However, a severe anesthesia incident during a kitten spay raised serious questions. A second veterinarian later said the drug combination was excessive and dangerous, yet the clinic texted rather than called, offered to repeat the procedure with the same protocol, and did not follow up proactively. This incident stands apart from the overwhelming positive pattern and reflects a critical gap in surgical safety and transparency.

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Sploot builds trust through attentive diagnostics and staff who explain every step. Reviewers report feeling heard and cared for as individuals, not transactions; vets catch problems others miss and tailor care to anxious pets. Yet pricing clarity remains a pain point. Some customers say they were quoted one price over the phone but charged more on arrival, and concerns about unneeded repeat vaccines suggest record-keeping gaps. Management responsiveness is slow.

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GoodVets Highlands
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Most visits feel unhurried and kind. Staff and vets listen, explain clearly, and show real patience with nervous animals. They get pets in quickly and call to check on them after. A few reviewers found exams too quick or felt pressured on pricing; one owner reported staff ignored explicit instructions about not clipping nails. Dr. Devin and tech Lizz earn specific praise. The Highlands location handles walk-ins fast and has calm rooms where even anxious dogs relax. Appointment times are usually same-day or within hours, even from Aurora. Pricing leans toward the upper end, though one reviewer noted affordability as a strength.

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Last updated 2026-07-08