Dr. Gober, Dr. Flanigan, Dr. Curnett and their team excel at making scared dogs and cats feel at home, remembering that many pets arrive shaking or nervous. The clinic moves fast getting you in, listens closely to your concerns, explains what they're doing, and keeps you posted after visits. Staff including Angie, Maggie, Meghan, and others greet you warmly; the space is spotless and peaceful; and several reviewers said they'd happily drive an hour or more to stay with Modern Animal.
Their website touts 24/7 virtual consultations, an app for your pet's records, an all-access membership option, and services spanning routine care, surgery, dental, and urgent needs. Most reviewers felt genuinely cared for rather than rushed through, and a few mentioned transparent pricing on the first exam ($85 normally, $50 off first visit).
Reviewers consistently report significant improvement in their pets' mobility and comfort after working with Anna. Sessions include tailored exercises, at-home treatment that keeps nervous pets calm, and ongoing support that extends quality time with aging animals.
Western Veterinary Partners operates a multi-clinic investment group with strong praise from business partners and employees for workplace culture and operations. Pet owner experience is fragmented: some report excellent surgical care and compassionate staff, while others describe declined service after acquisition, cancelled appointments, staff shortages, and inability to reach the clinic by phone.
Banfield draws strong loyalty from owners who value weekend access and puppy plans, with several praising staff warmth and thoroughness. Yet billing opacity and front-desk friction dominate recent complaints. Reviewers cite surprise charges for dental work, unclear medication coverage limits, and mandatory drop-off policies that vary by location. Long-term members report a decline in care consistency, with at least one describing an undiagnosed cancer mass during a wellness exam. The chain's corporate ownership and pricing practices frustrate owners who prefer local transparency.
Last updated 2026-07-08