
Highlands Animal Clinic
Many long-term clients praise Dr. Drake and her team for genuine care, patience with anxious pets, and clear communication. Recent reviews from new clients tell a different story: missed diagnostic follow-ups, rushed exams that may have missed serious illness, poor front-desk experiences, and complaints that service has deteriorated since the ownership transition. The clinic appears to deliver excellent care for some and falls short for others. Multiple reviews cite lack of senior bloodwork protocols, unanalyzed samples, unreturned calls, and rushed visits that overlooked red flags. Others report being pressured into unnecessary surgery. Long-time clients remain devoted; newer arrivals frequently leave unsatisfied and switch practices.

